Frequently Asked Questions
What is the warranty for the injection molding machine?
Total 18 months, including machine platen, base, injection unit, and clamping unit.
Do you provide overseas installation and training?
Yes, we send engineers to the customer's factory for machine installation and staff training. One week is free; afterwards, it is $50 per day.
What spare parts are included with the machine?
Spare parts include: mould clamps, nozzles, heating bands, wrenches, switches, thermocouples, tool box, sealing, and filters.
Can the computer system support other languages?
Yes, we can provide French, Spanish, Arabic, Russian, etc. Standard includes English, Japanese, Chinese, and Korean.
Can you customize the power source and machine color?
Yes, we can change the electrical system to suit your local power (e.g., 3 Phase 220V 60HZ) and customize the machine color based on your sample.