❓ Frequently Asked Questions
1 Are you a manufacturer or a trading company?
We are professional on home products for over ten years and have our own production base which covers 30000 square meters, with BSCI and Sedex audit.
2 Can you provide OEM or ODM services?
Yes. We can do both OEM and ODM according to customer's requirements.
3 How long does it take to provide customized samples?
We can produce customized samples. Regular sample making takes about 7 days, though ceramic products may take up to 15 days. Sample fees can be deducted from future orders.
4 What is the Minimum Order Quantity (MOQ)?
The MOQ depends on your requirements for material, color, size, and trims. For regular products, we always support small test orders.
5 How do you ensure product quality?
We have a complete ISO Quality Management System. Inspections are conducted at each process (material, production, package). Bulk items are 100% inspected before storage, with final random inspections before shipment.
6 Can you assist with product design?
Definitely. We have a professional design team who can assist or design independently according to the requirements of different customers while protecting exclusive rights.